Villa Rotana

Very good location, very close to a metro station. Impeccable hygiene, bed and sheets changed daily. Warm welcome from all the staff. They were very friendly and attentive, especially Mr Sachin and Mr Salah. Not forgetting Mr Gafar who welcomed us well when we arrived. We can't name everyone, but thanks also to Atif and a little wink to Usman. Swimming pool with other facilities on the roof top (jacuzzi, sauna, steam room and gym). We just had a little problem with the room category, but it was very quickly resolved. Wifi was very good. To help other customers, if you have a VPN it must be deactivated for the wifi to work properly. Thank you Rotana. Alain et O. Samia

Super friendly staff (shout out to Atif, Allan & Maricar!) who were attentive to our needs and requirements. Travelled with two toddlers and both felt right at home. We made full use of the kitchen in our King Suite, all basic necessities were provided (pots/pans/utensils etc) and The pool was a hit and the temperature controlled water was a huge plus in the scorching heat. A stone's throw away from the Business Bay Metro station, a well stocked super market and several very good restaurants, we would love to stay here again!

The Staff is incredible at Rotana. Being used to many other Hotels in Dubai, it is refreshing that great customer care and help still exist. Abdul and the entire Team went way beyond normal Duties and made sure every single Day that I am ok. Help with so many little things, from finding some coffee in the Room through dealing with Amazon Orders and helping with Luggage. Simply amazing person what Abdul does on a daily base!

Everything, from location to the services, Everything was just spot on. Hotel is located only 5 minute walk away from Dubai Metro station which connects to every major tourist attraction. Every time we requested cleanup, we found our room spotless on our return. It was secure and safe. Plus it is also near to some dessert places and supermarkets so if you are up for getting some snacks, or getting a late night icecream, you are not disappointed. Also ordering food through Deloverro and Careem is handy too, both are super quick. The only thing we didn't try was hotels food so cannot comment on that. However our complementary tea coffee and water was topped up every day.

Prime location, very good breakfast, high level front desk, especially Mohammed and Esraa, Anna are masters of front desk service.